Terms & Conditions

Terms & Conditions

Delivery

·         Special Next Day Delivery by the Post Office is used for delivery of all orders, this service needs to be signed for so please make sure there will be someone available at the delivery address.

·         Packages under 2kg are charged at £10 packages over 2kg are charged at £20 (this is due to a changed in the postal service charges)

·         Table plans require a courier which is charged at £25. Other arrangements can be made.

·         Any damage discovered once the order has been received much be notified to us within 5 days of the delivery.

Payment for order

·         A non refundable deposit of 50% of the whole order is required when the quote form is returned to us to confirm order.

·         The full payment must be received and cleared before the order is despatched.

·         Unfortunately we are unable to receive payment online or by credit/debit card, we do accept PAYPAL, Cash and cheque.

·         In the event of an order being cancelled, all completed work that exceeds the deposit must be paid for.

·         All prices are subject to change without notice. Your deposit secures the price of items ordered at the time of ordering.

Proof readings and errors

·         We will dispatch a proof reading either by post or email at your preference. This will be the client’s responsibility to make sure it is correct and any changes made after we have received your acceptance of the proof may incur an additional charge for any work made.

·         Any errors made by AB Crafts will be re-done free of charge. But we do not accept any responsibility for any incorrect spelling on invitations and accessories if transcribed correctly from the clients wording.

·         Please do check all details including RSVP addresses.

Extra Information

·         All invitations and order of service include free inserts and invitations also include free RSVP’s.

·         There maybe a small charge for more than one page within an order of service and extra information in invitations.

·         All stationery items are handmade so therefore there maybe some slight variations.

·         Please be aware that some favour fillings may contain nuts, please specify at the time of ordering if this is a problem.

·         Any free products will be send once full payment of completed order has been received.

All designs are copyright © AB Crafts 2009

By placing an order with AB Crafts you have agreed to our terms and conditions above.

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